Privacy policy

Effective Date: 11 June 2025

Company Name: One Man Van PTY LTD Trading as Golf Legends

Company Registration number: ACN 651 512 604

ABN: 68651512604

Website: https://golflegends.com.au/

1. Introduction

One Man Van PTY LTD Trading as Golf Legends ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and if applicable the EU General Data Protection Regulation (GDPR).

2. What Personal Information We Collect

We may collect the following types of personal information:

Identity and Contact Details: Name, email address, postal address, phone number.

Order & Transaction Details: Purchase history, order details, shipping and billing address.

Payment Details: Processed securely via third-party providers (e.g., Stripe, PayPal). We do not store your full credit/debit card information.

Account Information: Login credentials (stored securely), preferences, saved items.

Browsing and Technical Data: IP address, device type, browser, browsing behaviour (via cookies and similar technologies).

Marketing Preferences: Your opt-in choices for newsletters, promotions, or offers.

3. How We Collect Your Personal Information

We collect information:

Directly from you: When you place an order, subscribe to a newsletter, create an account, contact us, or participate in promotions.

Automatically via technology: When you use our website through cookies, analytics tools, and pixels (e.g., Google Analytics, Meta Pixel).

From third parties: Including payment gateways, courier/delivery services, marketing platforms, and social media if you engage with us via those services.

4. Why We Collect, Use, and Disclose Your Personal Information

We collect and use your personal information to:

Fulfil your orders and deliver products.

Process payments and send transaction confirmations.

Provide customer support and respond to enquiries.

Send marketing communications (only with your consent — you can opt out anytime).

Improve our website, services, and user experience through analytics.

Prevent fraud, protect the security of our services and customers.

Comply with legal and regulatory obligations (e.g., tax and business records).

We may disclose your information to:

Service providers assisting us with operations (e.g., hosting, analytics, email platforms).

Payment processors like Stripe or PayPal (we never store full card data).

Courier/delivery companies for order fulfilment (e.g., Australia Post).

Professional advisors (accountants, lawyers, auditors).

Regulatory/government bodies, if legally required.

Other third parties, where you’ve given us explicit consent.

5. Direct Marketing and Opt-Out

If you opt in to receive marketing, we may send you emails about new products, offers, or updates.

You can opt out of marketing at any time by:

Clicking the “unsubscribe” link in any marketing email.

Updating your account preferences (if applicable).

We never sell or rent your personal information to third parties for their own marketing.

6. Storage and Security of Your Information

We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access:

Data is stored primarily in electronic format on secure servers located in Australia or with trusted cloud providers (e.g., AWS, Google Cloud).

Security measures include SSL encryption, access controls, regular audits, and staff training.

We securely destroy or anonymise data that is no longer needed, unless legally required to retain it.

7. Overseas Disclosure

Some of our service providers (e.g., cloud storage, email platforms, or analytics services) are based overseas, such as in the United States or European Union.

Where we transfer data outside Australia, we take reasonable steps to ensure your data is handled in accordance with the APPs and GDPR where applicable.

By providing your information, you consent to this overseas disclosure.

8. Access and Correction

You have the right to request:

Access to the personal information we hold about you.

Correction of any inaccurate, incomplete, or outdated information.

To make a request, contact us at support@golflegends.com.au. We may require verification of your identity and respond within 30 days.

9. How to Make a Privacy Complaint

If you believe we’ve breached your privacy rights:

1. Contact us first: Email support@golflegends.com.au outlining your concerns. We aim to respond within 30 business days (Mon - Fri).

2. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

Phone: +61 492 954 422

10. GDPR (If You’re Located in the EU)

If you are in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including:

The right to withdraw consent.

The right to erasure (right to be forgotten).

The right to data portability.

The right to object to or restrict processing.

We process your data only under lawful bases such as consent, contract necessity, or legitimate interests. To exercise your GDPR rights, please contact us at support@golflegends.com.au.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

We encourage you to check periodically and review any updates.

12. Contact Us

For any questions, access requests, corrections, or complaints, please contact: